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Terms and Conditions

Last Updated: December 3, 2025

Welcome to Lock In! Please read these Terms and Conditions ("Terms") carefully before using the Lock In mobile application and website (collectively, the "Services") operated by Lock In ("Lock In", "we", "us", or "our").

Lock In is operated by Omega Labs, LLC, a Michigan limited liability company with its registered agent address at 755 W Big Beaver Rd, Suite 2020-R, Troy, MI 48084, United States.

1. Acceptance of Terms

By accessing or using Lock In, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you may not access or use our Services.

2. Description of Services

Lock In is a productivity and habit-building application that helps users develop better habits and achieve their goals through:

  • XP/leveling system and gamification
  • Streak tracking and progress monitoring
  • Daily habit tracking
  • Task and to-do management
  • Journaling features
  • Focus timer
  • Goal photos and progress tracking
  • Community forums and leaderboards
  • Profile customization

Lock In reserves the right to modify, update, or discontinue any features of the Services at any time without prior notice.

3. Eligibility

You must be at least 18 years of age to use Lock In. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Account Registration and Security

To access certain features of Lock In, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

5. User Content

5.1 Your Content

Lock In allows you to create, upload, and share content, including but not limited to goal photos, profile pictures, forum posts, and other materials ("User Content"). You retain ownership of your User Content.

5.2 License to Lock In

By submitting User Content to our Services, you grant Lock In a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, modify, and display your User Content solely for the purposes of operating, providing, and improving the Services.

5.3 Your Responsibilities

You represent and warrant that:

  • You own or have the necessary rights to your User Content
  • Your User Content does not infringe on any third-party intellectual property rights, privacy rights, or other legal rights
  • Your User Content complies with these Terms and applicable laws

You are solely responsible for your User Content and any consequences of posting or sharing it.

5.4 Content Removal

You may delete your User Content at any time through the app interface. We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable, at our sole discretion and without prior notice.

6. Community Guidelines

Lock In fosters a supportive and respectful community. When using our community forums, leaderboards, or other social features, you agree to:

  • Treat all users with respect and courtesy
  • Refrain from posting offensive, harassing, threatening, or discriminatory content
  • Not share personal information of other users without consent
  • Not post spam, advertisements, or promotional content without authorization
  • Not engage in any activity that disrupts or interferes with the Services
  • Not impersonate other users or entities

Violations of these Community Guidelines may result in content removal, account suspension, or permanent termination of your access to the Services.

7. Prohibited Uses

You agree not to:

  • Use the Services for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to any part of the Services, other users' accounts, or computer systems
  • Reverse engineer, decompile, or disassemble any portion of the Services
  • Use automated tools (bots, scrapers, etc.) to access the Services without our permission
  • Interfere with or disrupt the integrity or performance of the Services
  • Upload viruses, malware, or any other malicious code
  • Collect or harvest personal information about other users
  • Use the Services to transmit unsolicited communications or advertisements

8. Subscriptions and Payments

8.1 Subscription Plans

Lock In offers premium subscription plans that provide access to all features of the Services. Subscription plans may include weekly, monthly, annual, or other billing periods.

8.2 Payment Methods

Subscriptions may be purchased through:

  • Apple In-App Purchases (for iOS users)
  • Our website using third-party payment processing
  • Other payment methods we may offer from time to time

By purchasing a subscription, you authorize us (or our third-party payment processor) to charge your payment method for the subscription fee and any applicable taxes.

8.3 Automatic Renewal

BY PURCHASING A SUBSCRIPTION, YOU AUTHORIZE LOCK IN TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD AT THE END OF EACH BILLING PERIOD UNTIL YOU CANCEL YOUR SUBSCRIPTION. Your subscription will automatically renew at the then-current subscription price unless you cancel before the renewal date.

8.4 Cancellation

You may cancel your subscription at any time through:

  • iOS App Store: Settings > [Your Name] > Subscriptions > Lock In > Cancel Subscription
  • Web Subscriptions: Contact support@trylockin.app
  • In-App: Navigate to Settings > Subscription > Cancel

Cancellation will take effect at the end of your current billing period. You will retain access to premium features until that date. No refunds will be provided for partial billing periods.

Important: Deleting the app does not automatically cancel your subscription. You must follow the cancellation steps above.

8.5 Refund Policy

All subscription purchases are final and non-refundable, except as required by law or as described below.

One-Time Courtesy Refunds: In rare circumstances, we may provide a one-time courtesy refund at our sole discretion if you recently purchased a subscription and have a valid reason. To request a refund:

  • Contact us at support@trylockin.app within 48 hours of purchase
  • Provide your purchase details and reason for the refund request
  • We will review and respond to your request via email

For subscriptions purchased through the Apple App Store, refund requests are subject to Apple's refund policies. You may request a refund directly from Apple at: https://support.apple.com/en-us/118223

8.6 Price Changes

We reserve the right to change subscription prices at any time. Price changes will not affect your current subscription period but will apply upon renewal. We will notify you of any price changes before they take effect.

8.7 Free Trials

We may offer free trial periods for new subscribers. If you do not cancel before the trial period ends, your payment method will be charged for a subscription. Trial eligibility is determined at our sole discretion.

9. Intellectual Property Rights

9.1 Lock In's Property

The Services and all content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio, video, software, and designs) are owned by Omega Labs, LLC or our licensors and are protected by United States and international copyright, trademark, patent, and other intellectual property laws.

9.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial use only.

9.3 Restrictions

You may not:

  • Copy, modify, distribute, sell, or lease any part of our Services
  • Reverse engineer or attempt to extract the source code of our Services
  • Use our trademarks, logos, or branding without our prior written consent
  • Create derivative works based on the Services
  • Remove or alter any copyright, trademark, or proprietary notices

10. Third-Party Services and Links

The Services may contain links to third-party websites, services, or resources. We do not control or endorse these third-party services and are not responsible for their content, privacy practices, or terms of service. Your use of third-party services is at your own risk.

11. Monitoring and Enforcement

We reserve the right, but not the obligation, to:

  • Monitor the Services for violations of these Terms
  • Remove or disable any User Content that violates these Terms
  • Investigate and take appropriate legal action against users who violate these Terms
  • Cooperate with law enforcement authorities in investigating illegal activities

12. Disclaimers and Limitations of Liability

12.1 "AS IS" and "AS AVAILABLE"

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, LOCK IN DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Services will be uninterrupted, secure, or error-free
  • The Services will meet your specific requirements or expectations
  • Any errors or defects will be corrected
  • The Services are free from viruses or other harmful components

12.2 No Professional Advice and Results Disclaimer

Lock In is a productivity and habit-building tool designed for informational and motivational purposes only. The Services do not provide professional medical, psychological, therapeutic, or health advice. You should not rely on the Services as a substitute for professional advice, diagnosis, or treatment.

Always seek the advice of qualified professionals regarding any questions you may have about your health, mental health, or well-being. Never disregard professional medical advice or delay seeking it because of something you read or experienced in the Services.

No Guarantee of Results: While Lock In is designed to help users build better habits and achieve their goals, individual results will vary significantly. References to "66 days," "rebuilding your life," "resetting your life," or similar timeframes and outcomes are based on general habit formation research and are for motivational purposes only. We make no guarantee, representation, or warranty that you will achieve any specific results, form any particular habits, or experience any life changes within 66 days or any other timeframe. Your success depends on many factors including your effort, consistency, circumstances, and individual characteristics. Lock In is not responsible for your results or outcomes.

12.3 Use at Your Own Risk

Your use of the Services is at your sole risk. You are solely responsible for any decisions or actions you take based on information or features provided through the Services.

12.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OMEGA LABS, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) the Services
  • Any conduct or content of any third party on the Services
  • Any User Content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

MAXIMUM AMOUNT WE CAN BE HELD LIABLE FOR:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF:

(A) THE AMOUNT YOU PAID TO LOCK IN IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR

(B) ONE HUNDRED DOLLARS ($100 USD)

EXAMPLE: If you paid $60 for an annual subscription and claim $5,000 in damages, the maximum we would owe you is $100.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

13. Indemnification

YOU AGREE TO PROTECT LOCK IN FROM LAWSUITS CAUSED BY YOUR ACTIONS:

You agree to indemnify, defend, and hold harmless Lock In, its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys' fees), arising out of or related to:

  • Your use of the Services (e.g., if you use the app illegally)
  • Your User Content (e.g., if you upload copyrighted photos without permission)
  • Your violation of these Terms (e.g., if you harass other users in forums)
  • Your violation of any rights of another party (e.g., if you steal someone's content)
  • Your violation of any applicable laws or regulations

IN SIMPLE TERMS: If you do something wrong and Lock In gets sued because of it, you're responsible for the legal costs and damages—not us.

14. Termination

14.1 Termination by You

You may terminate your account at any time by:

  • Deleting your account through the app settings
  • Contacting us at support@trylockin.app
  • Canceling your subscription (if applicable)

14.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the Services, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Extended periods of inactivity
  • Requests by law enforcement or government agencies
  • Discontinuation of the Services

14.3 Effect of Termination

Upon termination of your account:

  • Your right to access and use the Services will immediately cease
  • We may delete your User Content and account data, subject to our Privacy Policy
  • You will not be entitled to any refunds for unused subscription periods, except as required by law
  • Sections that by their nature should survive termination will continue to apply

15. Dispute Resolution and Governing Law

15.1 Governing Law

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law provisions.

15.2 Informal Resolution

If you have any dispute with Lock In, you agree to first contact us at support@trylockin.app to attempt to resolve the dispute informally. We will work in good faith to resolve any issues.

15.3 Jurisdiction

You agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the federal or state courts located in Oakland County, Michigan, and you consent to the personal jurisdiction of such courts.

15.4 Time Limitation

You agree that any claim or cause of action arising out of or related to the Services or these Terms must be filed within one (1) year after such claim or cause of action arose, or it will be forever barred.

16. Rights and Terms for Apps

This Section applies to any App that you acquire from the Apple App Store or use on an iOS device. Apple has no obligation to furnish any maintenance and support services with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the App purchase price to you (if applicable) and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App. Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including, but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third-party claim that your possession and use of the App infringe that third party's intellectual property rights. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof. You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist-supporting country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties. You must also comply with any applicable third-party terms of service when using the App.

17. Changes to These Terms

We reserve the right to modify or update these Terms at any time at our sole discretion. If we make material changes, we will notify you by:

  • Posting a notice in the app
  • Sending an email to the address associated with your account
  • Posting the updated Terms on our website at https://trylockin.app

Material changes will become effective 30 days after notification. Your continued use of the Services after the effective date constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services and may terminate your account.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lock In regarding the Services and supersede any prior agreements.

18.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Lock In.

18.4 Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign or transfer these Terms at any time without restriction.

18.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated herein (such as for Apple).

18.6 Notices

Any notices or communications to Lock In should be sent via email to: support@trylockin.app

Notices to you will be sent to the email address associated with your account or posted within the Services.

18.7 Force Majeure

Lock In will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, labor disputes, or government actions.

19. Contact Us

If you have any questions, concerns, or feedback about these Terms or the Services, please contact us at:

Last Updated: December 3, 2025

By using Lock In, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.